TensErgo provides this Privacy Policy to you so you know what information we collect from you and how we use it. This Privacy Policy is also part of and subject to our Terms of Use. By using this website or its resources, features, functionality, or services, you agree to the terms of this Privacy Policy and the Terms of Use (as updated from time to time).
We collect the domain name and other information provided by visitors to our website. We also collect information provided in connection with purchases. We use information you provide to us in connection with your use of the website to improve and/or customize the content and/or layout of our website. We also use it to confirm and track your orders and inform you about TensErgo. We may gather broad demographic information about our customers as well as specific information associated with your use of the website features (e.g. frequency of use and purchase and viewing history). We may contract with third parties to provide certain services like credit card processing and shipping. We may retain an archived copy of your information, including personally identifiable and non-personally identifiable information, submissions, and other information you provided or we acquired as a result of your use of the website, as required by law and/or for legitimate business purposes. We do not share your information with any third parties for marketing purposes.
If we change this Privacy Policy, we will post the revised policy (and the date of the revision) on the Website. Your continued use of the Website after such change constitutes your consent to be bound by the revised Privacy Policy.
We use a third party payment processor to process your credit card information and complete your transaction. We do not permanently store your credit card information. We may use, share, or disclose certain personally identifiable information in order to fulfill your order, including, without limitation, billing, payment, and shipping information. The third party payment processor may collect additional information from you, and will be responsible for maintaining your information in accordance with its own terms and conditions.
We do not sell or share your phone number. Contact information provided on the order form and/or via the website is used for shipping purposes only. We do not share your e-mail address with other organizations.
Upon request, we will provide registered users with access to all information we maintain about them, including, but not limited to, their unique identifier information (e.g., customer number or password), and contact information (e.g., name, address, phone number). Registered users can obtain and/or revise or correct this information by emailing us at info@tensergo.com.
This website may contain links to third-party websites. This Privacy Policy does not apply to, and we are not responsible for the content or privacy practices of such websites, advertisers, ad networks, or ad servers.
We may record your preferences and browsing history to our database. This information is used so we can provide better service to you via the website and/or third party websites. This data may be used by us to recognize you when you visit the website, and to market products similar to products you may have ordered in the past. Your preferences are collected and you are recognized via cookies that are placed on your web browser. We do not partner with or utilize any ad server companies in connection with the website.
Under California's "Shine the Light" law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain, once per calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. TensErgo does not share any information with other businesses for their own direct marketing uses.
Pursuant to the terms of the Children’s Online Privacy Protection Act, this Website is not directed at, and we do not knowingly collect personally-identifiable information from, children under the age of thirteen (13). By using the Website, you represent that you are not under the age of thirteen (13).
Regardless of your country of origin, or country, state and/or province of residence, by utilizing this website and/or directly providing personal information to us, you hereby agree to and acknowledge your understanding of the terms of this Privacy Policy, and consent to have your personal data transferred to and processed in the United States and/or in other jurisdictions as determined by TensErgo.
Notwithstanding anything to the contrary set forth in this Privacy Policy, TensErgo reserves the right to disclose and/or transfer your personal information to a third party in connection with a proposed or actual purchase, sale, merger, or any other type of acquisition or financing of all or any portion of TensErgo.
We may be required by applicable law or legal process (including a good-faith belief that such requirement exists) to disclose or retain for some period your personally identifiable information and/or non-personally identifiable information. You agree we shall have no liability for any such disclosure or retention. We may also securely communicate your information to credit reporting and/or law enforcement agencies solely in connection with their assistance in preventing or assessing fraudulent and/or unlawful transactions via the website.
If you have any questions about this Privacy Policy or the privacy practices of this website, please contact us at info@tensergo.com, with a subject line of "Privacy Policy", write to us at TensErgo, 3534 Bee Caves Rd #110, Austin, TX 78746 Attn: "Privacy Policy", or call us at at (512) 784-2045.